Customer Success Stories

We've helped 700+ people successfully buy or sell real estate. The Duran Group combines innovative marketing strategies with a refreshing focus on the customer.

Customers choose us because... We work for people, not deals 

Customers choose us...

 Because we reduce the stress of the sale

 Very professional, responsive and results driven!  Great negotiator that represented our interests in a complicated situation.  Understands the local market and is well connected...house listed and closed in just six-weeks.  Extremely impressed and highly recommend!!

- James

Jacob did an awesome job for me!!!  I would highly recommend to anyone!!! Jacob was very prompt, even on the weekends!  I live in Indiana, so I had to trust him to be my eyes!!  He did a great job!!  I'm super excited to get to go see and stay in my condo!

-Carrie

Morgan was fantastic. She is very professional, very responsive and easy to work with overall. Would have any family or friend use her services for sure. She is top notch and was great throughout entire process.

-Scott


We found Steve to be very thorough and knowledgeable through out the entire process of purchasing our home. He understood our needs and was always quick to investigate the latest listings that suited our purpose. I highly recommend him!


In a world where a lot of money gets made by commoditizing products or services Real Estate is not an exception. Most all agents have access to the same marketing, admin and legal tools, yet a few stand out, they know better, and do not forget it is yet a ‘people’s business’, the results show it.

 Craig and his team have been that type, when working with us to help sell our condo in PCB.  We met them in December, less than two months after Hurricane Michael took a plunge on the area and the prospects looked very grim, we did not know what to expect. 

We had been trying to sell for a year to no results.  We closed at the end of April.  Craig and team advised us throughout to make the right choices, avoid unforced errors and helped us understand the market realities to successfully manage our expectations and goals . They were always available, helpful and effective at dealing all aspects of the transaction. We felt we could trust them and they exceeded our expectations.  A job very well done!

-- Aldo



Craig recently sold our Breakfast Point home in Panama City Beach, FL. He was a true professional in every sense of the word. We originally contacted Craig months before we were ready to start selling our home to get his professional opinion of what we needed to do to get our home listing ready. He  provided great insight into what was worth our time and money as well as what wasn't.

When it came time to pick a listing agent, we interviewed a few professionals but Craig stood out. He took the time to walk through our entire home again and helped us understand both the physical and intangible aspects that would help us sell our home at the price point he was suggesting. Craig put together a marketing plan including amazing professional pictures and a marketing video.

He was always quick to respond to our phone calls and text messages which hasn't always been the case with other agents we have worked with in the past. He also has an amazing group of people working with him, including Jacob, that could answer questions or help with requests when needed.

Once we started receiving offers on our home, Craig helped us decipher what was good, what wasn't and how to negotiate to get to the price we should get for our home. He never pressured us to accept an offer that was below what we agreed the value of our home was. In fact, he came up with very creative counteroffers to bridge the gap between ourselves and the buyer for the offer that ultimately led to our home sale. Craig negotiated concessions we didn't even know were possible to help us feel more at ease with the transaction.

Once the offer was signed with both parties, Craig kept in touch to help us understand what was next and what we needed to complete to successfully close. He even brought our son a stuffed animal to help him with the move on the day we were moving out. Craig went above and beyond to sell our home and I wouldn't hesitate to recommend him to anyone looking to sell their home. If you're considering selling your home, interview Craig and you'll see why we took the time to write this detailed review.

--The Cotherns

Customers choose us... 

Because we are responsive and accessible


Jacob is very kind and understanding and knows the local market he helped us get the house we wanted at the price we wanted to spend. He also helped guide us through the home buying process with knowledge of things we didn’t understand being were first time home buyers.

-Minh


I have an active Real Estate License but not currently working. I could have listed my house myself or done a referral but I needed to sell fast. Craig is the best. I've worked with him for a number of years and had no problem letting him list for me and pay him a full commission. I knew he could  get it sold fast but had no idea he'd sell it before he even got it on the MLS!!! Craig Duran is worth every penny. Seriously, I could go on and on but I'll just say Thanks Craig, you're the best!

- Ron


We just bought a condo in Panama City Beach. Jacob is very helpful throughout the process of our purchase. Thank you very much Jacob! We will definitely call you on our future condo.

-Le


Craig and his staff were absolutely amazing and highly professional. He was there for us from day one and got it sold for us very quickly and for a good price.  I would highly recommend Craig to anyone seriously wanting to sell their property for the right price in a timely fashion.  The  professionalism of the photography was also remarkable.  He definitely took care of things for us as we lived out of town, so we had no worries.

- Lillian


Craig helped us sell our first house and build our second house, all at the same time, and all seamlessly. We had an assumable mortgage on our first home, and no other realtor around here seemed to know all of the ins and outs of how it would exactly work. Because our first house's value was at or  below our mortgage balance, we knew that having someone assume our mortgage would be our best, if not only, way to get it sold at a cost to us that we could handle, and make it attractive to a new buyer because of the low interest rate and monthly payment. Craig studied tirelessly to make sure that he understood every detail of the assumable mortgage process, so that he could not only educate us, but other realtors and potential buyers as well. Craig uses all the traditional marketing strategies that are tried and true, but he also utilizes all the new technologies available to him, which sets him head and shoulders above the other realtors that we researched. He was able to get our house sold using the assumable mortgage, and both we and the buyers were extremely happy with the entire transaction. 

We weren't planning on building our second home, so we exhaustively looked for something that was already built. Craig put all of our wants and needs into a program that sent us an email every night at midnight with new listings that met our criteria. This was an amazing tool to help us search, because we didn't have to worry about missing a listing going up that we would be interested in.                   We built our second house at the same time that we were selling our first, and Craig was a lifesaver. He was there for us every step of the way, anytime of the day, for whatever questions or concerns we had. He also was very proactive in making sure that we were staying on track and staying on top of the builder through the entire process.

 I can't recommend using him enough, and I tell everyone that talks about buying, selling, or looking to give him a call before they make any sort of decision. Because of his work ethic, marketing strategies, market knowledge, market experience, and his personality, Craig will always be my recommended realtor.

-- The Brock Family


We selected Craig Duran as our realtor to handle the sale of our Condo in PCB. Craig was able to provide us great info on the process of selling and solid local market information to assure we were priced correctly to maximize our returns. What was impressive is that Craig spent time and money to  advertise our unit, with professional photos and video and 3D video. One of our concerns was that our unit was our second home, not a rental and we worried about security during this process, Craig and his staff ensured all agents took special care and Craig checked on our unit regularly. Craigs marketing produced many showings and we sold our unit in a month. We highly recommend Craig Duran for your real estate needs, he and his staff did a great job for us!

-Paul & Janice



 Craig Duran was my realtor for both the selling of my home and the buying of a new build and all the issues that came up during that process.  I would highly recommend Craig as he was very knowledgeable and professional but personable, and he went out of his way to be helpful even when at home with  the flu and even at one point when he was at home recuperating from surgery.  After Hurricane Michael, he offered to go to our home to see if it sustained any damage.     

Craig was always responsive to phone calls to answer questions and willing to explain everything that was going on.  He has a great staff and Jacob was very helpful as well.              

Again, I would highly recommend Craig and his staff and would work with them again if the need arises. 


-Ric & Carol


Customers choose us... 

Because of our honesty and integrity


Craig has been our agent for two home purchases and two home sales over the years. He was great at recommending what improvements to make when selling our homes.  He was also great at helping us to narrow the field and make offers for homes we were interested in.  If any issue came up with a buyer  or seller, Craig got the issue solved very efficiently.  We recommend using Craig Duran!

- John


Steve is an excellent realtor. He has gone above and beyond with our recent purchases. He is always available and has been a life-saver in helping us work out even the smallest of details. Highly recommended.


Hands down ~ Morgan is the absolute BEST real estate agent to help find your dream home. She worked hard & did her homework and knew exactly what we were looking for. She is very knowledgeable and was very accommodating to our schedule. I would highly recommend Morgan for all of your real estate needs. She is AWESOME!! Thank you Morgan for all you did for us & for making our family a first time beach owner!! We are loving the salt life!!

- Anne & Dave




 Absolutely the best.  He’s has to be the most service oriented realtor in Florida.  Steve was amazing before, during, and even after the sale.  He left no stone unturned.  There’s no doubt we wouldn’t have been able to buy our property without Steve’s guidance.  A++ recommended .

Customers choose us... Because we get results

700+

Customers Served

1%

Rank in the top 1% Worldwide

17

Years of Experience

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